What is wrong with the unit ?
On Nov 14, 2007 10:40 PM, Joe Geremia <
atl390@cox.net> wrote:
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> I need your help for a contact name / e-mail or phone number at Magellan. I
> want to communicate with an ACTUAL person and not someone in India and their
> Customer NO Service department.
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> Without going into the whole 5 month story, I have had many issues with my
> Magellan Explorist XL. When it works, it is Fabulous. Otherwise it is hardly
> a pretty paperweight.
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> Anticipating some of your questions:
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> I have sent it in 2 times already.
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> The first time it was in the return mail 20 hours after I received it.
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> 1 return was a refurbished model which in turn now prevents the original
> dealer from accepting it on behalf of Magellan.
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> Magellan has had it either in their possession/shipping process: 55+/- days
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> I have had a useable product in my possession: 45+/- days
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> Please offer any help you can. I am making one last attempt a owning a
> quality, dependable product. After this, a no holds barred review will be
> posted on our forums, websites and listserv.
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> Respectfully,
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> CachingCop aka Joe Geremia
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