I did I told every one
_____
From:
az-geocaching-bounces@listserv.azgeocaching.com
[
mailto:az-geocaching-bounces@listserv.azgeocaching.com] On Behalf Of
EvilFISH
Sent: Thursday, June 02, 2005 3:51 PM
To:
listserv@azgeocaching.com
Subject: Re: [Az-Geocaching] The tech support at Magellan collectively
isassmart as a mostly retarded hamster
instead of telling us why not tell them?? I bet ya get more free stuff.
----- Original Message -----
From: David Thompsen <
mailto:dthompsen@yahoo.com>
To:
listserv@azgeocaching.com
Sent: Thursday, June 02, 2005 6:38 AM
Subject: Re: [Az-Geocaching] The tech support at Magellan collectively is
assmart as a mostly retarded hamster
And yet they were nice enough to help you with a second-hand Magellan out of
warranty that also had been screwed with by playing with the hidden menus.
All this for free.
David Collins <
mcgothbox1@cox.net> wrote:
The tech support at Magellan collectively is as smart as a mostly retarded
hamster.
Here is my story.
I get a meridian gold second hand from a friend that killed the basemap by
fooling around in the hidden menus
I call up Magellan and explain this to the vary nice lady on the phone who
asked me if we could connect the unit to my pc, I did not have the pc link
cable so she gave me a ra # and I promptly sent it in. 2 weeks later
(including shipping time and the weekend) I get it back I rip open the box
and I find my unit neatly tucked in with a brand new cable and a book great
I think I am all set I plop in brand new batteries and take it out side and
start to initialize the unit I put in my location the date the time and it
starts to look for satellites then I get "extremely low power shutting down"
crap , I got bad batteries
I recharge my set of AA's and try again no luck I try to hook it to my car
same thing
By this time tech support is closed I have to wait until the am
So I call tech support back and the guy listens to my issue, we both agree
it's not the battery spring issue and I once again get an ra # and send it
back I get an email stating that the unit shipped, so I call the co and ask
what they did the person on the phone tells me they fixed the low power
issue and tested for 5 hrs
I think great they really came through
1 week . yada yada I get it back today open said box and find a 2nd new
cable and a 3rd new book I put in the batteries go though initialize and
BAM the same error with in 2 min , I almost chucked it as far as I could I
then came in and went to work on the web
Found out that the basemap was probably bad so I nuked it and loaded one I
snagged on line and wow fancy that it worked I played with it all night with
no issues
So in conclusion 1. tech support does as little as they can get away with
and 2 they lie 5 hrs of testing my but, I found out it still did not work
after 2 min and had to revert to the web to find answers. If I have more
issues with my unit I am going to run it through a blender and buy a Garmin
or something.
David
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