Re: [Az-Geocaching] Unlock code?

I had an old Gateway a few years ago that Microsoft provided me a "Generic Key" to unlock when I explained to them that I couldn't find the key at all. I may have had to provide info that they looked up to see that I registered before, but I don't remember. They may not be that helpful anymore, but I hope they help you out.

Noah from Team J

----- Original Message -----
From: David Thompsen
To: listserv@azgeocaching.com
Sent: Thursday, July 22, 2004 11:04 AM
Subject: RE: [Az-Geocaching] Unlock code?


Yeah, Microsoft's asking for the 25-alphanumeric product key. You probably got Word 2002 as part of a package of either Works Suite 2002 or Microsoft Office XP. Where the product ID is depends on how Dell packaged it. It may be on a plastic CD sleeve, the front cover of a manual, or in certain cases on a sticker attached to the machine, though this is usually the Windows Product ID number, which is NOT the same as the product ID number for Word.

Good luck getting help from Dell... the most they will likely do is tell you where the product ID should have been when it was shipped to you. To my knowledge, they don't have records of Microsoft's Product ID codes when packaged with a system, and you're highly unlikely to get a code number over the phone from Dell, since giving you a product number that wasn't the same as the one you were issued constitutes a violation of the licensing agreement. They'll probably refer you to Microsoft if you've lost the product number.

The way I usually avoid this problem myself is to write the product ID number directly on the CD itself with a Sharpie.

      I know this may be off topic, but I recently had to re install Word 2002 an now it is asking for an "unlock" code, which I don't have...anyone know what to do, or have this number? Dell says the number should be on the back of the cd case, but all my cds came in paper cases, in a Suites package...no stickers, no codes....

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