[Az-Geocaching] Fwd: [tri-go] GPS Explorer - A Cautionary Tale

[CAMERON BRONIARCZYK]

Wait, are you trying to tell us people acually listen to AM620. pbttt ,  
dreamin


>From: "Roping The Wind" <arizcowboy at hotmail.com>
>Reply-To: listserv at azgeocaching.com
>To: listserv at azgeocaching.com
>Subject: Re: [Az-Geocaching] Fwd: [tri-go] GPS Explorer - A Cautionary Tale
>Date: Mon, 13 Feb 2006 12:33:15 -0800
>
>
>
>
> >From: EMa
> >Reply-To: listserv at azgeocaching.com
> >To: listserv at azgeocaching.com
> >Subject: [Az-Geocaching] Fwd: [tri-go] GPS Explorer - A Cautionary Tale
> >Date: Mon, 13 Feb 2006 14:53:21 -0500
> >
> >I thought this was interesting enough to pass on to others..........Hope
> >you
> >don't mind.
>
>I would NOT take this one in the wallet! Assuming you are within their
>'return policy' (which I just read),  I would definetly take some action.
>That GPS cost way too much money to not get your refund. I would tell them
>to give you your money back or give you your GPS that you DID PAY FOR back.
>If they dont... threaten to sue them. They will do one or the other real
>quick! You have a receipt for the GPS you purchased and I assume you have
>the receipts for mailing it back (did you send it with 'delivery
>confirmation'?). With these reciepts, you have proof that you paid for it
>and you have proof that they got it back... so, where is the money? You 
>want
>your money or you want your GPS. If they dont do one or the other... well,
>there are a zillion GPS based forums on the internet and I am sure you can
>do some damage to their business. Looking at their website, they appear to
>be a pretty big online business. There are many choices for online GPS
>stores (I personally have had good experiences with GPSNOW.com). So, let
>everyone on every GPS forum on the internet know that GPSexplorer.com is 
>NOT
>the one to do business with).
>
>Just call and demand to talk to the head honcho (dont settle for talking to
>some so called customer service rep.. you want to talk to someone higher
>up), you want your money or you GPS. Be nice, but be firm. If that person
>still tries to give you some sort of runaround. Tell him/her you are going
>to do 3 things:
>
>1- post on every GPS forum on the net about your experience with
>GPSexplorer.com
>2- you are going to report them to the BBB
>
>and.... and this is the best one! :)...
>
>3- you are going to call the Clark Howard Show (clarkhoward.com) and tell
>america what kind of a company GPSexplorer.com is! :) I tell you what, if
>you call this show and you get on it.. he WILL get you your money or your
>GPS! :) (Clark Howard is on AM620 KTAR almost every night around 10pm).
>
>I am sure they sell so many GPS's that it isnt worth the hassle to give one
>customer the runaround. They should want to give you your money back or 
>your
>GPS and move on and avoid any bad press. Even if you are not within their
>return policy.. then you want your GPS back. You paid for it and it is
>yours.
>
>Scott
>Team Ropingthewind
>
>
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