It locks up with a blue screen. They admitted the are having firmware issues on the last repair. -----Original Message----- From: az-geocaching-bounces@listserv.azgeocaching.com [mailto:az-geocaching-bounces@listserv.azgeocaching.com] On Behalf Of Guy Aldrich Sent: Thursday, November 15, 2007 8:07 PM To: listserv@azgeocaching.com Subject: Re: [Az-Geocaching] Help locating a Magellan GPS Contact at theirCalifornia HQ What is wrong with the unit ? On Nov 14, 2007 10:40 PM, Joe Geremia wrote: > > > > > I need your help for a contact name / e-mail or phone number at Magellan. I > want to communicate with an ACTUAL person and not someone in India and their > Customer NO Service department. > > > > Without going into the whole 5 month story, I have had many issues with my > Magellan Explorist XL. When it works, it is Fabulous. Otherwise it is hardly > a pretty paperweight. > > > > Anticipating some of your questions: > > I have sent it in 2 times already. > > The first time it was in the return mail 20 hours after I received it. > > 1 return was a refurbished model which in turn now prevents the original > dealer from accepting it on behalf of Magellan. > > Magellan has had it either in their possession/shipping process: 55+/- days > > I have had a useable product in my possession: 45+/- days > > > > Please offer any help you can. I am making one last attempt a owning a > quality, dependable product. After this, a no holds barred review will be > posted on our forums, websites and listserv. > > > > Respectfully, > > > > CachingCop aka Joe Geremia > > > > > > > > > > > ____________________________________________________________ > Az-Geocaching mailing list listserv@azgeocaching.com > To edit your setting, subscribe or unsubscribe visit: > http://listserv.azgeocaching.com/mailman/listinfo/az-geocaching > > Arizona's Geocaching Resource > http://www.azgeocaching.com > > ____________________________________________________________ Az-Geocaching mailing list listserv@azgeocaching.com To edit your setting, subscribe or unsubscribe visit: http://listserv.azgeocaching.com/mailman/listinfo/az-geocaching Arizona's Geocaching Resource http://www.azgeocaching.com __________ NOD32 2107 (20070311) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com