Am I just beating my head against the wall with no good results, talking 
into a deaf ear?

Or, am I getting somewheres?

It feels very much like the former.

Snaptek - am I doing any good, or just making it worse?

>>>I did start a thread in the GC forums on this question. We shall see
>>>what I get back.
>>>
>>>http://forums.groundspeak.com/GC/index.php?showtopic=108925
>>>      
>>>