Well, if you want to get into the semantics of it, the problem lies in e-mail program settings. For example, in Outlook2k3, the option is buried 2 layers deep to change the setting to reply to messages with the previous contents listed below the text reply (or not). The depth by which MS makes you dig for these changes can intimidate users who may not understand what they're looking at. Remember, not everyone is an IT freak, and while we can all find caches with the best of 'em, there are things that everyone at some point needs help with. Perhaps in a few of those cases, it might be with where to find the settings to change it. For all we know, there could be at least one person out there who thought it was 'always that way' and had no idea such a setting existed to remove the previous message text in their response. Now, I kept the previous 2 paragraphs PC for the sake of argument, but this one I'm not. First of all, if you want someone to take you seriously, you must first earn their respect. Ranting and insulting 98% of the people who read/post here with your first ever post on the listserv isn't the way to earn said respect. Also, using demeaning language like what is contained in your last paragraph is certainly not the approach to use if you want ANYONE to take you seriously. I hardly think you're going to make friends in this circle with that level of insulting sarcasm. Oh, and to add insult to injury, it's dilEmma. Brian Team A.I. DISCLAIMER: This message is confidential, intended only for the named recipient(s) and may contain information that is privileged or exempt from disclosure under applicable law. If you are not the intended recipient(s), you are notified that the dissemination, distribution or copying of this message is strictly prohibited. If you receive this message in error, or are not the named recipient(s), please notify the sender at either the e-mail address or by calling the telephone number associated with this transmission. Please delete this e-mail from your computer (or discard this fax). Thank You.