<blockquote style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;" class="gmail_quote">
<pre>Date: Mon, 13 Feb 2006 14:53:21 -0500<br>From: EMa <a class="moz-txt-link-rfc2396E" href="mailto:geogypsy@gmail.com"><geogypsy@gmail.com></a><br>Subject: [Az-Geocaching] Fwd: [tri-go] GPS Explorer - A Cautionary
<br>        Tale<br>To: <a class="moz-txt-link-abbreviated" href="mailto:listserv@azgeocaching.com">listserv@azgeocaching.com</a><br>Message-ID:<br>        <a class="moz-txt-link-rfc2396E" href="mailto:88811e240602131153o18e6c1e6p98686372f8cf54a@mail.gmail.com">
<88811e240602131153o18e6c1e6p98686372f8cf54a@mail.gmail.com></a><br>Content-Type: text/plain; charset="iso-8859-1"<br><br>I thought this was interesting enough to pass on to others..........Hope you<br>don't mind.
<br><br>---------- Forwarded message ----------<br>From: Kristine <a class="moz-txt-link-rfc2396E" href="mailto:kristine@kristinekeller.com"><kristine@kristinekeller.com></a><br>Date: Feb 13, 2006 2:35 PM<br>Subject: [tri-go] GPS Explorer - A Cautionary Tale
<br>To: <a class="moz-txt-link-abbreviated" href="mailto:tri-go@yahoogroups.com">tri-go@yahoogroups.com</a></pre>
</blockquote>
<div><snip,snip><br>
</div>
<blockquote style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;" class="gmail_quote">OK, to make a long story short(er), the heart of the matter is this: Hereturned the GPS unit to the .com company by Thanksgiving, and despite many
<span style="font-family: monospace;"> </span>phone calls, has failed to get his refund. </blockquote>
<div><br>
<snip> <br>
</div><br><span style="font-family: monospace;">My question is, did you
contact the company and get an RMA# prior to returning the
product? If you did, super! Try writing a letter. I've
always received better responses via (politely) written correspondance
when e-mails and phone conversations have failed. If you didn't
get an RMA, then that is your mistake. You are destined to spend
countless hours trying to convince them to send your money. When you do
call, insist on speaking to a supervisor or higher.<br>
<br>
-- Sprocket<br>
</span>